What credentials should a commercial solar installer have?
Look for: NABCEP (North American Board of Certified Energy Practitioners) certifications for design and installation staff; licensed electrical contractor status in your state; general liability insurance ($2M+ per occurrence recommended for commercial work); workers' compensation coverage for all installers; completed commercial project references in your property type and system size range; manufacturer-authorized installer status for the panels and inverters proposed. Ask for proof of each, not just claims.
How do I verify the production estimate in a solar proposal is accurate?
Production estimates should be generated using industry-standard simulation software (PVsyst, Aurora Solar, or HelioScope) with documented inputs including your specific GPS coordinates, shading analysis from site survey data (not satellite assumptions), panel degradation rates, inverter efficiency, and system losses. Ask the installer to provide the simulation report, not just the summary number. Compare the proposed annual production (kWh) against published NREL PVWatts estimates for your location as a sanity check. A reputable installer's numbers will be within 5-10% of PVWatts for a similar system configuration.